Jerod is Senior Lead at Peer Insight and certified coach with extensive experience in leveraging talent and innovation to drive positive change. Based in Washington, DC, they have successfully designed and led initiatives in corporate innovation, including pilot customer experiences across airports, schools, nonprofits, healthcare, and workplaces. Jerod’s background as an architect lends itself to the design of new systems and products that create lasting impact within organizations. Their experience includes work with client’s such as AARP, PricewaterhouseCoopers, Gensler, San Francisco International Airport, Twitch, Leading Educators, Principal Financial Group, and Gusto. Jerod’s unique blend of coaching expertise and strategic vision makes him a valuable teammate for partners seeking to transform their customer experience through human-centered practices that prioritize people and purpose.
